Privacy Policy

Last updated: October 20, 2026

Who we are

PRO DEV LLC operates de-armor.com and NeuroQuake. Our business address is 2125 Biscayne Blvd, Ste 207, Miami, FL 33137, United States.

For privacy questions or requests, contact us at [email protected].

Information we collect

We collect information you provide when you purchase, contact us, join the community, register for live sessions, or complete the Survival Strategy Profile questionnaire. This may include your name, email address, phone number, purchase and payment information, and questionnaire answers.

Payments are processed by our payment processor. We do not store your full payment-card numbers.

We also collect usage and device information through our website and connected analytics and advertising tools, such as pages visited, interactions, browser and device information, IP address, and cookie or similar identifiers.

How we use information

We use information to:

  • Deliver NeuroQuake and provide customer support.
  • Provide community access and live-session information.
  • Process purchases and refund requests.
  • Prepare Survival Strategy Profiles using AI-assisted analysis of questionnaire answers, with human review.
  • Send product updates and email or SMS marketing, subject to applicable consent requirements and your choices.
  • Understand website use, measure advertising, optimize campaigns, and support retargeting.

The Survival Strategy Profile is educational, not a medical or psychological diagnosis. Please avoid including information that is not needed for your questionnaire response.

Cookies, analytics, and advertising

We use cookies and similar technologies, including the Meta Pixel, Meta Conversions API, and analytics tools, for website usage analysis, ad measurement, optimization, and retargeting. These tools can disclose usage, device, and event information to the providers involved.

You can manage or block cookies through your browser settings and manage advertising preferences through your Meta account's ad preferences. Blocking browser cookies may not stop information sent through server-side tools such as the Conversions API. You can also contact us with an advertising-data opt-out or other privacy request.

Browser settings and Meta ad preferences are separate controls. They do not necessarily exercise every privacy right you may have under applicable law.

When information is shared

We use service providers to operate our website, process payments, deliver products and communications, support community access and live sessions, assist with questionnaire analysis, and provide analytics and advertising services. Information is disclosed to the providers involved for those purposes.

We do not sell personal data for money. Advertising-related disclosures may be considered a “sale” or “sharing” under some privacy laws, including California's rules for cross-context behavioral advertising, even when no money is exchanged. See Your rights and choices below.

Your rights and choices

You can contact us to request access to, correction of, or deletion of your personal information. The rights available and any exceptions depend on the law that applies to you. We may need to verify your identity before fulfilling a request.

Where the GDPR applies, rights may include access, correction, erasure, restriction of processing, data portability, and objection to processing. Where processing relies on consent, you may withdraw that consent without affecting the lawfulness of processing before withdrawal. You may also complain to your local data-protection authority.

Where the CCPA applies, California residents may have rights to know and access information, correct inaccuracies, request deletion, opt out of sale or sharing, limit certain uses of sensitive information, and exercise applicable rights without unlawful discrimination. Applicable opt-out rights may also be exercised using a legally recognized opt-out preference signal such as Global Privacy Control.

You can unsubscribe from marketing emails using the unsubscribe link. For SMS marketing, use the opt-out instructions in the message or contact us. Opting out of marketing does not prevent necessary purchase, access, or support communications.

Send privacy requests to [email protected]. Please identify the request and the email address you used with us; do not email full card numbers or identity documents.

Retention

We retain personal information for the period reasonably necessary for the purposes described in this policy, including providing access and support, maintaining purchase and refund records, handling requests, and meeting applicable legal obligations. The relevant period depends on the information, the service involved, and any legal requirement to retain it. Contact us with questions about retention of your information or to request deletion.

Adults only

Our services are intended for adults aged 18 and older, not for children. If you believe a child has provided personal information to us, contact us so we can review and address it.

Contact

PRO DEV LLC
2125 Biscayne Blvd, Ste 207
Miami, FL 33137, United States
[email protected]